ABOUT US
SWAG Fiber is an internet service provider based in Sebastopol, MS. We offer point-to-point wireless service and residential LTE wireless home internet to our customers. Our mission is to provide reliable and affordable internet access to our community, allowing them to stay connected to the world around them.
Through innovation, collaboration, and a passion for progress, we strive to make dreams of a connected future a reality for all we serve.
SERVICE AREA
If you need service within the below map give us a call or click the button below to send us an email. We're setting up even more towers so keep checking our site here or get in touch if you'd like to know more.
The Web as I envisaged it, We have not seen it yet. The future is still so much bigger than the past.
TIM BERNERS-LEE
TESTIMONIALS
T. McDonald
I love the internet service...I would recommend you to other people.
A. Reed
I run my business on SWAG fibers service. Other solutions were not available here or did not work so I'm glad they provide service without limitations.
J. Moore
I work remotely and could not do so without the connectivity SWAG Fiber provides me.
CONTACT
PO Box 262, Sebastopol, MS 39359
support@swagfiber.net | tel: 888-596-1549
Contact us for any inquiries or support below or by calling the phone number above.
SWAG Fiber Data Allowance Policy
At SWAG Fiber, we are committed to providing our customers with an unrestricted and high-quality internet experience. Therefore, we have a "no limits on data usage" policy. Our customers can enjoy unlimited data usage for all their internet activities, including streaming, gaming, browsing, and downloading, without worrying about data caps or overage charges. 2. Fair Usage While we do not impose data caps, our no-limits policy is subject to a fair usage clause. This is to ensure that all customers have fair access to our network resources. Extreme and continuous data consumption that disproportionately affects the network performance for other users may be subject to a review. However, this is a rare occurrence and does not apply to typical residential or small business usage. 3. Network Management We employ standard network management practices to ensure the stability and performance of our network for all users. These practices are not designed to limit data usage but to prevent network congestion and maintain a consistent quality of service. Our network management techniques do not target specific applications or data types. 4. Transparency SWAG Fiber is dedicated to transparency in all our policies. If there are any changes to our data usage policy, we will inform our customers well in advance through our official communication channels. 5. Customer Support If you have any questions or concerns about our data allowance policy or your data usage, please feel free to contact our customer support team. We are here to help you get the most out of your SWAG Fiber internet service.
SWAG Fiber Privacy Policy
Effective Date: 8/25/25 SWAG Fiber is a fixed wireless internet service provider committed to protecting the privacy and security of our customers' personal information. This policy applies to our services provided in and around Sebastopol, MS, including our website at SWAGFiber.com. This privacy policy is intended to be used in conjunction with your Broadband Labels, as required by the Federal Communications Commission (FCC). 1. Information We Collect To provide and improve our services, we collect information from and about you, including: Information You Provide to Us: This includes contact and account information you provide when you sign up for service, such as your name, billing address, email address, phone number, and payment information (e.g., credit card number). We may also collect information you provide when you communicate with our customer support or participate in surveys. Information We Collect from Your Use of Our Services: We collect information related to your use of our network and services. This may include: Internet Usage Data: We do not monitor, inspect, or store the content of your internet traffic, such as the websites you visit or the content of your communications. However, for network management purposes, we may collect information about the performance and operation of our network, such as IP addresses, data transmission rates, and network performance metrics. Device Information: We may collect information about the devices you use to access our services, such as device identifiers, operating system, and the types of devices connected to our network. Location Information: We collect the physical address where our fixed wireless service is installed for service delivery and billing purposes. We do not track your location or the location of your devices when you are not on our network. 2. How We Use Your Information We use the information we collect for the following purposes: To Provide and Manage Our Services: We use your information to establish and manage your account, deliver our fixed wireless internet service, process billing and payments, and provide customer support. To Improve Our Services: We use information to monitor network performance, troubleshoot issues, and enhance the quality and reliability of our network. Marketing and Communication: We may use your contact information to inform you about our products, services, and special offers. You can opt out of these marketing communications at any time. To Comply with Legal Obligations: We may use and disclose your information as required by law, such as to respond to a subpoena or court order, or to protect our rights, property, or safety, or the safety of our customers and the public. 3. Information Sharing and Disclosure We do not sell, rent, or trade your personal information to third parties. We may, however, share your information with: Our Employees, Contractors, and Agents: We may share information with our employees, contractors, and agents who need access to the information to provide services to you (e.g., for technical support, billing, or installation). All such parties are bound by confidentiality agreements. Third-Party Service Providers: We may use third-party service providers to assist with business functions, such as payment processing or customer relationship management. These providers are only authorized to use your information as necessary to perform these services and are required to protect your data. Legal and Regulatory Authorities: We will disclose information when we are legally required to do so by a court order, subpoena, or other lawful governmental request. 4. Data Security SWAG Fiber takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no security measures are 100% effective, and we cannot guarantee the absolute security of your information. 5. Your Choices and Rights You have the right to: Access and Correct Your Information: You may contact us to review and update your personal information. Opt-Out of Marketing: You can opt out of receiving promotional and marketing communications from us. 6. Changes to this Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page. We encourage you to review this policy periodically. 7. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
SWAG Fiber Network Management Policy
SWAG Fiber Network Management Policy This policy is provided to inform our current and prospective customers, as well as third-party content providers and others, about the network management practices, performance characteristics, and commercial terms of our fixed wireless broadband internet access services. SWAG Fiber is committed to providing a transparent and open internet experience for all our customers in Sebastopol, MS, and surrounding areas. 1. General Network Management Practices SWAG Fiber manages its network to ensure a consistent and reliable internet experience for all users. Our network management practices are reasonable and designed to: Ensure Network Security and Integrity: We take measures to protect our network from unauthorized access, viruses, spam, denial-of-service (DoS) attacks, and other activities that could harm the network or its users. Prevent Network Congestion: We monitor our network to prevent congestion, which can occur during periods of high usage. Our goal is to maintain a high-quality service for all users, especially during peak hours. Maintain Service Quality: Our practices are intended to deliver the advertised speeds and consistent performance to all customers. 2. Specific Network Management Practices Blocking SWAG Fiber does not block or otherwise prevent access to any lawful content, applications, services, or non-harmful devices. Our policy is to provide an open internet where you are free to access the content you choose, without us getting in the way. Throttling SWAG Fiber does not throttle or degrade the speed of lawful internet traffic based on its content, application, service, user, or any non-harmful device. We do not intentionally slow down or prioritize any specific type of traffic. All traffic is treated on a "best efforts" basis. Paid Prioritization SWAG Fiber does not engage in any form of paid prioritization. We do not accept payment or any other consideration in exchange for favoring certain traffic over other traffic. This means that we do not offer any "fast lanes" or "slow lanes" for internet traffic. Congestion Management In the rare event of network congestion, SWAG Fiber's network management practices are application-agnostic. We don't target specific applications or services. Our automated systems are designed to manage traffic in a fair and neutral manner to minimize the impact on all users. These systems may temporarily and indiscriminately adjust traffic to address the congestion, ensuring that the network remains stable and functional for everyone. We do not employ any usage-based policies to manage congestion. 3. Network Performance The performance of our fixed wireless service can be affected by factors outside of our control, such as: The number of users on our network at a given time. The type and configuration of your equipment (e.g., router, computer, devices). The distance between your location and our wireless access point. The presence of physical obstructions, such as trees or buildings. The performance of the websites or services you are accessing. The quality of your in-home wiring and Wi-Fi network. We make every effort to deliver the speeds advertised on our Broadband Labels. The typical download and upload speeds and latency for our services are listed on the labels, and we strive to meet those performance metrics consistently. 4. Privacy Our network management practices do not involve monitoring, inspecting, or storing the content of your internet traffic. We only collect the information necessary to maintain and improve our network, as outlined in our Privacy Policy, which can be found at SWAGFiber.com/#privacy-policy.